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取消订单

接口说明

批量取消已下单但尚未进入配送流程的包裹。取消成功与失败的单号分别返回。

请求信息

  • 方法:POST
  • 路径/openapi/order/cancel-orders
  • 认证方式:标准 OpenAPI token(基于 MD5)

请求头

字段说明
Content-Typeapplication/json
x-auth-name$API_NAME
x-auth-seed$SEED(13 位毫秒级 UNIX 时间戳)
x-auth-token$TOKEN(MD5 哈希)

请求参数

请求体为 JSON 格式,包含以下字段:

参数类型必填说明
tracking_numsarray待取消的 WMG 单号数组,单次最多 100 个

适用范围

本接口只处理当前客户名下、且已分配给 Shopee Express(SPX / SPX Pickup)承运的包裹。其他承运商的包裹不会被取消,会出现在 errors 里。

请求体示例

json
{
  "tracking_nums": ["WMG1234567", "WMG7654321"]
}

Token 生成说明

token 只由凭证和 seed 计算得出 —— 请求参数不参与

seed  = "1746700000000"   (13 位毫秒时间戳)
token = md5( strtolower(api_name) + api_key + seed )

认证

本接口使用标准 OpenAPI 认证(MD5 token)。

完整的认证说明与多语言示例见认证与签名

响应信息

响应为 JSON 格式。

响应结构

字段类型说明
codeinteger结果码。0 = 成功,1 = 失败
messagestring结果描述
dataobject取消结果,分为 successerrors 两部分

成功响应

  • HTTP 状态码:200
json
{
  "code": 0,
  "message": "success",
  "data": {
    "success": [
      "WR0BL260000046SG",
      "SPXSG066849392891",
      "SPXSG068750771351"
    ],
    "errors": [
      {
        "remarks": "Canceled",
        "tracking_number": "C251230155241302430003"
      },
      {
        "remarks": "No Record(s)",
        "tracking_number": "NZ2601089000005"
      },
      {
        "remarks": "Distribution process not found:dp id[660]",
        "tracking_number": "SPXSG061914269951"
      }
    ]
  }
}
字段类型说明
data.successarray取消成功的单号列表
data.errorsarray取消失败的单号及原因
data.errors[].tracking_numberstring传入的单号
data.errors[].remarksstring失败原因,取值之一:No Record(s)(当前客户下查不到,或不是 SPX 单)、Canceled(已经取消过)、Not Found In Partner System(承运商系统里没有该运单号)、Cancel Fail(承运商接口整批拒绝),或承运商取消接口直接返回的原文

失败响应

  • HTTP 状态码:200(业务错误)或 4xx/5xx(系统错误)
json
{
  "code": 1,
  "message": "tracking_nums required",
  "data": []
}

常见错误:

  • 认证失败 → code 1;具体 message 取决于失败原因(如 x-auth-token: INVALIDx-auth-seed: TIMEOUT)—— 见认证与签名
  • tracking_nums 为空 → code 1,message 为 tracking_nums required
  • 单次超过 100 个 → code 1,message 为 Batch Cancel Maximum 100 tracking nums

结果码

Code说明
0成功
1失败

调用示例

Bash

bash
API_NAME="your_api_name"
API_KEY="your_api_key"
SEED=$(date +%s%3N)
TOKEN=$(printf '%s' "$(echo -n "$API_NAME" | tr '[:upper:]' '[:lower:]')${API_KEY}${SEED}" | md5sum | cut -d' ' -f1)

curl -X POST "https://api.test.wmgdelivery.com/v1/openapi/order/cancel-orders" \
  -H "Content-Type: application/json" \
  -H "x-auth-name: $API_NAME" \
  -H "x-auth-seed: $SEED" \
  -H "x-auth-token: $TOKEN" \
  -d '{"tracking_nums": ["WMG1234567", "WMG7654321"]}'

Windows PowerShell

powershell
$API_NAME = "your_api_name"
$API_KEY  = "your_api_key"
$SEED     = [string]([DateTimeOffset]::UtcNow.ToUnixTimeMilliseconds())

$raw   = [System.Text.Encoding]::UTF8.GetBytes($API_NAME.ToLower() + $API_KEY + $SEED)
$md5   = [System.Security.Cryptography.MD5]::Create().ComputeHash($raw)
$TOKEN = -join ($md5 | ForEach-Object { $_.ToString("x2") })

$body = @{
    tracking_nums = @("WMG1234567", "WMG7654321")
} | ConvertTo-Json -Compress

$headers = @{
    "Content-Type" = "application/json"
    "x-auth-name"  = $API_NAME
    "x-auth-seed"  = $SEED
    "x-auth-token" = $TOKEN
}

$response = Invoke-RestMethod `
    -Uri "https://api.test.wmgdelivery.com/v1/openapi/order/cancel-orders" `
    -Method Post -Headers $headers -Body $body
$response | ConvertTo-Json -Depth 10

Python

python
import hashlib, time
import requests

API_NAME = 'your_api_name'
API_KEY  = 'your_api_key'
SEED     = str(int(time.time() * 1000))
TOKEN    = hashlib.md5((API_NAME.lower() + API_KEY + SEED).encode()).hexdigest()

headers = {
    'Content-Type': 'application/json',
    'x-auth-name':  API_NAME,
    'x-auth-seed':  SEED,
    'x-auth-token': TOKEN,
}

body = {
    'tracking_nums': ['WMG1234567', 'WMG7654321'],
}

resp = requests.post('https://api.test.wmgdelivery.com/v1/openapi/order/cancel-orders', json=body, headers=headers)
print(resp.json())

Node.js / TypeScript

typescript
import crypto from 'node:crypto';

const API_NAME = 'your_api_name';
const API_KEY  = 'your_api_key';
const SEED     = String(Date.now());
const TOKEN    = crypto.createHash('md5').update(API_NAME.toLowerCase() + API_KEY + SEED).digest('hex');

const body = JSON.stringify({
    tracking_nums: ['WMG1234567', 'WMG7654321'],
});

const resp = await fetch('https://api.test.wmgdelivery.com/v1/openapi/order/cancel-orders', {
    method: 'POST',
    headers: {
        'Content-Type': 'application/json',
        'x-auth-name':  API_NAME,
        'x-auth-seed':  SEED,
        'x-auth-token': TOKEN,
    },
    body,
});
console.log(JSON.stringify(await resp.json(), null, 2));

PHP

php
<?php
$API_NAME = 'your_api_name';
$API_KEY  = 'your_api_key';
$SEED     = (string)(time() * 1000);
$TOKEN    = md5(strtolower($API_NAME) . $API_KEY . $SEED);

$body = [
    'tracking_nums' => ['WMG1234567', 'WMG7654321'],
];

$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://api.test.wmgdelivery.com/v1/openapi/order/cancel-orders');
curl_setopt($ch, CURLOPT_POST, true);
curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($body, JSON_UNESCAPED_UNICODE));
curl_setopt($ch, CURLOPT_HTTPHEADER, [
    'Content-Type: application/json',
    'x-auth-name: '  . $API_NAME,
    'x-auth-seed: '  . $SEED,
    'x-auth-token: ' . $TOKEN,
]);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_TIMEOUT, 15);
$response = curl_exec($ch);
curl_close($ch);
echo json_encode(json_decode($response, true), JSON_PRETTY_PRINT | JSON_UNESCAPED_UNICODE) . "\n";
?>

注意事项

  • 只要请求本身合法,code 就是 0,即使全部单号都取消失败。请逐条检查 data.successdata.errors,不要只看 code
  • 单次最多 100 个单号。
  • 认证 token 不包含请求参数,只用凭证和 seed 计算。
  • x-auth-seed 必须是 13 位毫秒级 UNIX 时间戳,且与服务器时间相差不超过 ±10 分钟。
  • 所有参数区分大小写。

错误码

codemessage说明
1认证错误消息认证失败;具体 message 取决于失败原因 —— 完整清单见认证与签名
1tracking_nums requiredtracking_nums 缺失或为空
1Batch Cancel Maximum 100 tracking nums单次提交超过 100 个单号